UUM has successfully obtained the ISO 9001: 2015 certification, after no Non-Compliance Report (NCR) was recorded in the Monitoring and Upgrading Audit MS ISO 9001: 2015 by SIRIM QAS International Sdn Bhd which ended yesterday.
The three-day audit began on 18 December 2017, involving several PTJs and School of Studies. The Audit team was led by Ms. Hanida Ghazali together with Ms. Asiyah Haron and Ms. Mary Ngu.
Among the PTJs and the School of Studies visited were IPQ, RIMC, UUM Press, Sultanah Bahiyah Library, the Welcome Centre, the School of Computing Studies (SOC) and Tunku Puteri Intan Safinaz Accounting Center (TISSA-UUM).
The closing of the audit meeting was held yesterday at the Senate Meeting Room, and chaired by the Vice Chancellor, Prof. Dato 'Seri Dr Mohamed Mustafa Ishak.
The Vice-Chancellor said that the upgrading of the ISO 9001: 2015 certification, will further strengthen UUM’s brand with a quality management system.
According to him, based on previous audit experience, the university is continuously working to improve and ensure that the benchmark set is achieved.
"In addition to this certification, UUM also has several ratings including MQA, Setara and MyRA at the national level, and QS and Times Higher Education (THE) World University Ranking on the international front.
"Congratulations and thanks to everyone involved, especially to IPQ, the head of the PTJs and the School of Studies for making this audit a success," he said.
Meanwhile, SIRIM QAS representative, Ms.Hanida Ghazali, said that the ISO 9001: 2015 certification is awarded until 2019.
She said SIRIM QAS has agreed to continue the certification and upgrading of the ISO 9001: 2008 certification to ISO 9001: 2015 after no NCR was recorded.
However, she mentioned that UUM should take action on several issues in the improvement opportunities as reported in the audit report.
UUM received its first ISO 9001: 2008 certification in 2010, followed by the second certification in 2013 and is now ready for ISO 9001: 2015.