MS ISO 9001:2008 INTRODUCTION

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MS ISO 9001:2008 STATUS

UUM obtained MS ISO 9002:1994 certification from SIRIM QAS Sdn. Bhd. On 13 December 2001 for higher education allocation, research, consultation and publication scopes.

In 2003, UUM successfully implemented transition process from MS ISO 9002:1994 to MS ISO 9001:2008.

As a result of the SIRIM audit from 7 till 9 December 2009, UUM once again obtained MS ISO 9001:2008 certification on 11 February 2010.

MS ISO 9001:2008 Registration Scope

Scope 1

Develop and design Degree programmes

Scope 2

Provide educational services for Bachelor’s degree students

Scope 3

Allocation for research, consultation, publication, library and other services

2016: There are 312 quality procedures and work orders

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First Party Audits:

These are audits of an organization or parts thereof by personnel employed by the organizations and these audits are also called Internal Audits.

Second Party Audits:

These are audits carried out by customers upon their suppliers (organization that supplies products/service to a customer). These audits are External Audits and sometimes are also called Vendor Audits.

Third Party audits:

These are audits carried out by personnel who are neither employees of the customer nor the supplier and are usually employees of certification bodies. These audits are also External Audits and can be referred to asCertification Audits.