DIRECTOR’S THOUGHT

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PROF. MADYA DR. MOHD. HANIFF JEDIN
Director 
INSTITUTE OF QUALITY MANAGEMENT (IPQ)

Assalammualaikum and salam sejahtera,

Welcome to IPQ UUM,

At a glance, Quality Management Institute UUM (IPQ) is the main backbone of UUM that manages quality management assurance particularly based on the International Organization for Standardization (ISO) ISO 9001: 2015.  In UUM, ISO 9001:2015 was established in 2004. In line with our vision “Accelerate academic quality assurance by incorporating efficient quality management “, IPQ committed to effectively ensure all our academic programs are following the Malaysia Quality Agency (MQA) standards. At the same time, we embedded our academic program with excellence management quality assurance ISO 9001:2015. This combination has proven to elevate UUM management quality excellence through dynamic academic program, innovation and cultivating continuous improvement. Not only to ensure the sustainability of excellence in academic program but as a whole university’s operations that governed by registrar office and so forth.

In addition, UUM has shown its stunning achievement in QS world university ranking which saw UUM’s position ascending from the 701 position in 2016 to the 481 position in 2023. Next, Time Higher Education (THE) ranking 401-500 in 2023. Indeed, all these achievements are the result of the hard work and unwavering efforts coupled with the unrivaled continuous quality improvement systems practiced by all UUM denizens, from the top management to the lower levels staff in our bid to ensure that UUM’s academic programmes are of quality. At the same time, IPQ manages the AUN QA academic programme assessment and other consulting services related to quality management services. Similarly, UUM also extends the application of the standard not only in academic developments but also to all administration and management processes.

By harnessing UUM’s academic resources, we at the IPQ Unit seek to maintain the accreditations attained by the UUM high-quality academic programmes that reflect the community and are relevant to the industries. As the Director of IPQ, I welcome any organisations that are looking for accredited and certified of academic programmes and management practices that can be implemented in their organisations. I also welcome any suggestions that would assist us in further enhancing IPQ to be in tandem with the UUM’s tagline, the “Eminent Management University”.

Associate Prof. Dr. Mohd Haniff Jedin
Director
IPQ, UUM