DIRECTOR'S WELCOME

on .

PM Dr Faudziah bulat

Assoc. Prof. Dr. Faudziah Binti Zainal Abidin

IPQ Director

Assalamualaikum wbh, Good day and  1 Malaysia Greetings,

Welcome to Institute of Quality Management (IPQ), Universiti Utara Malaysia (UUM) official website.

Realising that quality is the key to the success of an organisation, Universiti Utara Malaysia took the initiative to establish the Centre for Quality Management in 1991. It was later upgraded in September 1993 to an institution and known as Institute of Quality Management.

Specifically, IPQ held the responsible to drive the university’s transformation agenda in the aspect of development of the university administration system acquainted to the 3E orientation (Efficient, Effective & Efficient). On top of that, IPQ will continue to endeavour in ensuring the university’s strategic agendas entrusted such as university strategic planning, rankings and ratings at the local, regional and international can be realised successfully. IPQ also intends to become the leading research and reference centre in quality excellence, corporate planning and global competitive. These are significant to assist UUM in realising the vision to become the Eminent Management University.

In other words, IPQ is responsible to support UUM from three main perspectives – Quality Management, Strategic Planning Management and Accreditation Management. Quality Management focuses on the aspects of quality such as MS ISO 9001, Innovative and Creative Circles (ICC) working group, and the Assessment of Quality and Innovative Practices (5S). Meanwhile, Strategic Planning Management focuses on efforts to the university’s Key Performance Index, and Accreditation Management focuses on aspects related to accreditation such as SWA Accreditation, SETARA, ASEAN-QA, COPPA/COPIA and international rankings and ratings.

Finally, I hope this official website becomes useful reference to all UUM members and other visitors. I sincerely welcome positive feedbacks to improve this web page and serve you better. On behalf of IPQ, thank you for taking some of your time to visit us.

Thank you.